What are vehicle service contracts?
Vehicle service contracts, also called vehicle protection plans, offer you protection against the high cost of repairs in the case of a mechanical breakdown. These plans complement a manufacturer’s warranty program.
Do I need a vehicle protection plan?
Do you plan on keeping your vehicle past the expiration of your manufacturer’s warranty? If so, you may want to consider a vehicle protection plan. Unexpected repair costs may occur, along with the possibility you may lose the use of your vehicle for some time. A vehicle protection plan offered by your dealer gives you peace of mind and protection in the event of an unexpected mechanical failure.
What is covered under a vehicle protection plan?
Your coverage depends on the plan you buy. In general, most of the mechanical, electrical and electronic components of your vehicle are eligible for coverage. Depending on the plan, your coverage may include the following: Parts and labor for the engine, transmission, drive axle, steering, electrical system, suspension, brakes, fuel pump, air conditioning, interior and exterior parts of the vehicle.
What other benefits do I receive with a vehicle protection plan?
Depending on the coverage you choose, additional benefits may include:
- Towing to the nearest qualified repair facility.
- Jump starts to charge a weak or dead battery.
- Flat tire changes in the event of a flat.
- Tire repair or replacement when your vehicle tire(s) incurs damage from a road hazard.
- Trip interruption reimbursement for motel or meal expenses.
- Vehicle fluid delivery to provide gas or fluids.
- Lock-out assistance to unlock a vehicle.
- Rental reimbursement in the event of a mechanical breakdown of a covered part.
- Concierge Services to include:
- Hotel or motel reservations for a stranded customer requiring overnight accommodations.
- Rental transportation in the event of a mechanical breakdown of a covered part.
- Personal assistant help including emergency phone call support to relatives and police.
- Transfer benefit if you sell your vehicle while the service contract is still in force.
* All plan benefits are subject to maximum reimbursement limits, may not be available in all states and may be different for each vehicle protection plan. Please see your service contract for all details.
How much do vehicle protection plans cost?
Your cost will vary based on many factors, including the type of vehicle you are purchasing and the plan you select. Your dealership will review all of the options for you.
Can I purchase a vehicle protection plan for a new, used or lease vehicle?
Yes, protection is available for a new, used or lease vehicle. Once you decide the specific vehicle that you will purchase, your dealer will show you a plan that is right for you.
Who is the company that administers or financially backs my vehicle protection plan?
Your vehicle protection plan is insured and backed by Protective Life, a financial services company headquartered in Birmingham, AL. Protective is proud to work closely with your dealer to ensure that the car you buy is covered by a vehicle protection plan that meets you needs. And in the event you need to file a claim, your repair facility will deal directly with Protective. Protective Life is a publicly traded company on the NYSE under the ticket symbol “PL.”
What about companies selling vehicle protection plans on the Internet?
Your dealership does not actively promote vehicle service contract companies on the Internet. Just as with any purchase decision, you should ascertain that you are dealing with a reputable company that will stand behind the products it sells. Your dealership is knowledgeable in vehicle protection plans and can explain to you all the important points that ensure you are buying a quality product from a reputable company.
What if I sell my car – can I transfer my vehicle protection plan?
Yes, your plan is transferable. Your dealer will provide you more information on how a transfer in a private party sale works.
Can I finance my vehicle protection plan with the purchase of my vehicle?
Absolutely! For your convenience, your vehicle protection plan may be financed along with the purchase of your vehicle. Ask your dealer’s finance manager for more information.